Dear Participants,

Changes made to our website on April 13 2017 broke the form on our Contact Us page. As a result, requests from April 13 until May 12 were not received.

If you logged a request via the Contact Us page during that time, and have not received a response, we apologise and ask that you submit a new request or contact our Customer Service team.

We apologise for any delay and inconvenience this has caused.

Sincerely,
Derek Holzhauser
Chief Information Officer
RCPAQAP

About RCPAQAP

RCPA Quality Assurance Programs are world leaders in the provision of external quality assurance (EQA) for pathology laboratories.  We offer a comprehensive range of EQA for all disciplines of pathology including Molecular Genetics, Biosecurity and Point-of-Care.  Our programs are offered in Australia and internationally in over 60 countries. RCPAQAP is committed to provide an efficient and customer focused  service to participants.

RCPAQAP are accredited to ISO/IEC 17043:2010 Conformity assessment – General requirements for proficiency, and the company holds certification to ISO9001:2008 Quality Management Systems.

Click here for more information about current accreditation for the RCPAQAP.

Participants are provided with regular and frequent challenges, peer reviewed assessment and educational activities to monitor the quality of their laboratory services ensuring they meet accreditation requirements.  Our strength lies in the expertise and support provided by an extensive advisory network consisting of pathologists and scientific staff from Australia and internationally.

Privacy Awareness WeekPrivacy Awareness Week 2017

We are excited to announce that we are a partner in this year’s Privacy Awareness Week (PAW) — the largest campaign in the Asia Pacific that raises awareness on privacy issues and how personal information can be better protected. This year’s theme is ‘trust and transparency’, to highlight how clear privacy practices build trust between individuals and organisations.

The campaign runs from 15 May to 19 May.

Your privacy is valuable. To help you understand how we handle personal information, we invite you to review our Privacy Policy here and if you have any queries or concerns please feel free to contact our Privacy Officer.

To further protect the security and privacy of participant data, RCPAQAP have recently enforced the use stricter encryption protocols when connecting to the myQAP portal, web browsers that do not support TLS 1.1 or higher encryption are no longer allowed to connect to the myQAP portal.

Get involved by discussing privacy and taking steps to handle your personal information with care. Here are a few quick tips you can use today:

  1. Check your social media profiles’ privacy settings and alter them to your preferences
  2. Read the privacy policy of any new app or website where you enter your personal information
  3. Respect other people’s privacy — ask for permission to post images or videos where they are identifiable
  4. Use passwords with a combination of numbers and letters, and which aren’t easy to guess (a password with your name and birthday would be too easy to crack)
  5. Check for the padlock symbol and ‘https’ at the start of a URL — this indicates that the website is secure.

Collibio Viewer

Please be advised that the RCPAQAP is now using a new platform to view virtual images.

Links to virtual slides will no longer be viewed using Aperio Webscope, but will now be displayed and manipulated with our new Collibio viewer.

For more information and to access some sample images on our website.

Read more...

Training & Competency Assessment

Online Haematology Morphology Course

An interactive resource consisting of red cell, white cell and platelet modules to support laboratory technical training and continuing education. Successful completion of these modules will attract APACE points with AIMS.

Read more...

Staff Profile

Tony-BadrickTony Badrick joined the RCPA Quality Assurance Programs in February 2015.

Since his arrival, he has implemented a comprehensive strategic business plan...

Read more...