Problems Accessing myQAP 13-14 February 2017

Problems Accessing myQAP 13-14 February 2017

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Dear Participants,

I would like to apologise to those users who were unable to log into the myQAP portal on Monday 13 February continuing into Tuesday afternoon. There was an issue with our website caused by a combination of an upgrade by Salesforce (our software vendor) and the interaction with their notification software that tests browsers connecting to the website. This caused users to be denied access to myQAP. I understand that this problem frustrated a large number of participants and for that I apologise. Thank you for your understanding and if you continue to have issues, please contact our Customer Services team or myself.


Derek Holzhauser

Chief Information Officer